Anyone else ever used PartsMaster Wheel hubs? - - Home of Canadian Ford Truck Enthusiasts
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post #1 of 6 (permalink) Old 02-28-2009, 09:19 AM Thread Starter
sledmanjones's Avatar
Join Date: Mar 2008
Location: Snow Lake Manitoba
Posts: 50
Anyone else ever used PartsMaster Wheel hubs?

I have a 99 4x4 with a six inch lift.It needs a wheel alignment badly.So I head to the nearest dealer.(200kms,one way)When I get there,they look at my rig and say I need a passenger wheel hub before they can align the truck.Fine,thats only right.Here's where it goes downhill.They have to order it,none in stock.Obviously a poor dealer in my view.What Ford dealer doesn't stock most common parts.But, whatever, it's a small town dealer.So they order it, and I travel 200kms back to my house.A few days later they send the bearing to me, not a genuine Ford part, but one from PartsMaster, made in China.I install it only to find out it is as sloppy as the one I just removed.Phone the dealer who sold it to me, who said maybe it's a bad bearing, and to drive in to see them in a few days, and they will replace it.Another 200km drive and 3 hrs in the waithing room,they come out and tell me that the new PartsMaster bearing is NFG too.The service manager comes to me and says it may be a bad front axle.Sounds fishy, but then he asks if I want to order one.I say, what if is ain't the axle, will you send it back?He says no, if it's installed, the can't take it back.I tell him forget it, I'm not paying for your guesses.Right there should have been my clue to walk away, but I need my truck fixed.So I told them to get me a real Ford part, and we will try again in a week, when the part shows up.
So, my question is: Has anyone had bad parts from PartsMaster?Is this appropriate conduct for my dealer?Should I start to make a stink about this?The dealer knows that each time they make a mistake, it cost me 400 kms of driving and gas,with a bad wheel bearing and an alignment which threatens to send me into the ditch or traffic in an instant, which they seem not to care about.
By the way, this dealer is in Flin Flon Manitoba, in case you want to steer clear of them.
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post #2 of 6 (permalink) Old 02-28-2009, 05:39 PM
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Location: Omemee Ontario
Posts: 547
I have never heard of Partsmaster here in Ontario But Flin Flon I thought that was a place somebody made up
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post #3 of 6 (permalink) Old 02-28-2009, 06:48 PM Thread Starter
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Join Date: Mar 2008
Location: Snow Lake Manitoba
Posts: 50
Nope,its's a real place,picture a Sudbury with 5000 people.I never heard of PartsMaster either.Certainly gonna steer clear of them in the future.
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post #4 of 6 (permalink) Old 03-01-2009, 12:11 AM
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Location: bonnyville alberta
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China=bad,they don't have the same quality control as north american parts,as for a dealer selling them over a motorcraft part is just DUMB and asking for trouble!

a moments silence for the shelbyx,i hope her new owner enjoys as much.
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post #5 of 6 (permalink) Old 03-01-2009, 11:31 AM
Join Date: Jul 2008
Posts: 55
I've heard of partsmaster (I use those cheap parts for my 1992 mazda protege), the local auto value up the street has them, it's their house brand stuff, sounds like your local ford shop is shopping at a discount parts place..
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post #6 of 6 (permalink) Old 03-01-2009, 12:48 PM
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Join Date: Feb 2007
Location: Waterford
Posts: 3,019
never used them but the wheel bearings i just got were Temken made in usa but i herd front hubs are made in china and bearings are but pressed in in usa (temken) so sold as temken.... hope not for future...

2007 F350 6.0L Ext cab short box 4x4
2000 F150 5.4L Reg cab short box 2wd
?? always looking for a new ford project !
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