Join Date: Aug 2010
Location: Port Elgin, Ontario
Isn't that why you have a new vehicle warranty ?
It shouldn't be your job to tell the dealer/service desk what the problem is, and if they start taking stuff apart on a brand new truck, it should be their job to make it right.
I understand wanting to have an idea of what is wrong, but it irks me that someone would pay that much cash for a brand new truck and then be scared to take it in to deal with an issue that shouldn't be an issue, if you get what I mean.
My bitch about that has more to do with Customer Relations than your particular problem, so don't read into it that I'm ripping on you, because I'm not.
But, on the flip side, I did have a driveline "clunk" issue with the Raptor that I researched on line, and eventually discovered a TSB had been issued for the problem.
Smart idea to canvass for others having issues, it worked for me, and my dealer was more than happy to help me out, all covered under warranty, only cost me the half hour to take it in to get the work done.
Either way, good luck on the research, hope it's nothing too serious.
- 6550 lb bundle of joy