Bumper-to-Bumper warranty = Not on Bumper - FordTough.ca - Home of Canadian Ford Truck Enthusiasts
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post #1 of 32 (permalink) Old 05-06-2013, 11:37 AM Thread Starter
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Bumper-to-Bumper warranty = Not on Bumper

My vehicle is a 2010 F-150 XTR
I discovered rust on the upper part of the front bumper under the grill. It's where the bumper goes from horizontal to a vertical lip under the grill. It's impossible to get at it without removing the grill. The dealer contacted Ford who said it's not covered because the customer is responsible for cleaning surface rust on chrome. Ford also sent pix (they're sending them to me) of exactly what rust is covered under warranty.
My next step is to personally contact someone else at Ford to plea my case. failing that, contact the arbitration/mediation CAMVAP. My last effort will be to embarrass Ford by posting signs on my vehicle and occasionally park outside dealerships.
Anyone else have this rust problem?


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post #2 of 32 (permalink) Old 05-06-2013, 12:10 PM
 
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big daddy should be able to help you



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post #3 of 32 (permalink) Old 05-06-2013, 02:02 PM
 
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I've had my front bumper replaced for this exact reason.
But also inside the edge of the fog light holes were rusting. Twice.

Check there.


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post #4 of 32 (permalink) Old 05-06-2013, 02:51 PM Thread Starter
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Yes, it's just starting there. I also have the tow hooks rusting. Last week, where I initially had the inspection done at Team Ford they took pictures and didn't seem all that concerned that I'd get satisfaction and wouldn't cop to any replacements. This morning I went to Koch Ford, who sent me over to their body shop and the super there said they've done a few swap-outs. Maybe it'll come down to attitude. I'll have to see if this guy has more juice with HQ.
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post #5 of 32 (permalink) Old 05-06-2013, 03:15 PM
 
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Welcome to fordtough.ca

Hope you didn't come on there just to bitch about your Ford ?????

2012 and yes I have rust there too !

2012 XLT F150 (Sterling Grey)
Tonneau Cover, 15% Tint, 6" Rough Country Lift, 18" Helo 6 Wheels(chrome), 35" Toyo Open Country A/T's, SuperChip, Rear Wheel well Liners, Hood Shield,
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post #6 of 32 (permalink) Old 05-06-2013, 08:43 PM
 
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Sucks, but rust is a vehicles enemy.
Have you oil sprayed it yearly?

2008 Oxford White F150 FX2 SPORT Super Crew,5.4L.
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stripped,slammed,& cammed!

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post #7 of 32 (permalink) Old 05-06-2013, 09:24 PM
 
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Quote:
Originally Posted by 1white08fx2 View Post
Sucks, but rust is a vehicles enemy.
Have you oil sprayed it yearly?
This isn't Ontario it's Alberta! My 04 has never been sprayed or undercoated.

Such is life. Just passing through.

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post #8 of 32 (permalink) Old 05-06-2013, 10:43 PM
 
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Quote:
Originally Posted by Mrmagoo View Post
This isn't Ontario it's Alberta! My 04 has never been sprayed or undercoated.
whats undercoat?



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post #9 of 32 (permalink) Old 05-07-2013, 12:30 AM Thread Starter
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So Kieth 150, you have rust, too. What do you intend to do about it?
Albertans don't spray vehicles.
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post #10 of 32 (permalink) Old 05-07-2013, 01:10 AM
 
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I thought Ford put out a TSB for this issue?


Whaddya mean I dont pay my bills?? Whydya think I'm broke!!

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