Where to get new truck serviced Cambridge Brantford? - FordTough.ca - Home of Canadian Ford Truck Enthusiasts
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post #1 of 11 (permalink) Old 06-02-2014, 09:00 PM Thread Starter
 
Join Date: May 2014
Location: Cambridge, Ontario
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Where to get new truck serviced Cambridge Brantford?

Waiting for my new truck to be built - hopefully 4 more weeks!
Just wondering if you have any recommendations for routine service/maintenance?
I live in Cambridge/ Brantford area.
Got the old truck serviced at a Kitchener dealer - but a bit too far away.
Thanks for any suggestions.
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post #2 of 11 (permalink) Old 06-02-2014, 10:03 PM
 
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I live in woodstock, work in cambridge.

My personal vehicles get serviced at Stauffer Motors in Tillsonburg.
Work vehicle gets serviced at Kitchener Ford..

I've been to Ridgehill in cambridge for service, and won't return.
Also been to Woodstock Ford for sales and service, and again won't return.

I went to Northway Ford to look and buy a car. We stood around being ignored for 20 mins, so we left and bought a car elsewhere, the same day...


Where did you end up ordering your truck?
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post #3 of 11 (permalink) Old 06-02-2014, 11:23 PM Thread Starter
 
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Thanks for the info.
I ordered it from Northway Ford in Brantford.
I showed up on a slow day, I guess. Sales guy was very helpful.
Don't know anything about their service dept.
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post #4 of 11 (permalink) Old 06-03-2014, 05:26 AM
 
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Congrats on the new ride Bill , welcome to fordtough.ca, be sure to post some pics when you take delivery.

Four weeks is a pretty typical wait time and the key to service is to find someone you trust, sometimes that means a 40 minute drive.

Personally, I'll do the 40 minute drive (one way) to get the parts and service I trust and that I'm happy with. Good luck in the search.

801A - 6550 lb bundle of joy
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post #5 of 11 (permalink) Old 06-03-2014, 07:06 AM
 
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^^ exactly.
Woodstock to Tillsonburg is approximately ~30mins one way.


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post #6 of 11 (permalink) Old 06-03-2014, 10:22 PM Thread Starter
 
Join Date: May 2014
Location: Cambridge, Ontario
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You're right - trust is everything.
But how do you fit that time into your day with work and everything?
Do you get a loaner car or book a day off - because even with an appointment I find sometimes it's a long wait even before they look at your vehicle.
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post #7 of 11 (permalink) Old 06-03-2014, 10:48 PM
 
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depends on what Im getting done.

sometimes I book a morning appt, drop it off the night before and pick it up next day.
Or i setup other things the same day with the wife and leave the vehicles there and take the other vehicle and swing back around to pick it up.

I have monday's off. I work Tuesday-Saturday.
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post #8 of 11 (permalink) Old 06-04-2014, 05:10 AM
 
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Half days vacation on Friday afternoon, go out for lunch with the wife, book service for 1:00pm…..early start to the weekend.

I've done the drop off thing first thing in the morning with pick up in the afternoon too.

801A - 6550 lb bundle of joy
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post #9 of 11 (permalink) Old 06-04-2014, 08:29 AM
 
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Good service is worth the workaround and wait.

I usually get a free wash with my oil changes. Which is nice!


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post #10 of 11 (permalink) Old 06-04-2014, 02:29 PM Thread Starter
 
Join Date: May 2014
Location: Cambridge, Ontario
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Thanks for the tips guys.
I will take the endorsement for the place in Tillsonburg seriously.
BYW - do you ever use the Jiffy Lube type places just for routine oil changes?
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