Join Date: Feb 2011
Location: Elmsdale, Nova Scotia
My apologies for not replying with the outcome from Ford and the Dealership on this.
Ford gave me some issues on assisting with this initially but they eventually caved and took care of it but I did have to pay a deductible towards my Premium Care Warranty. The dealership contracted out the repair to a local glass shop and they did find that the adhesive or the rear window had a gap to the rear hatch door frame and possibly the defrost had also contributed to the rear glass exploding.