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post #1 of 16 (permalink) Old 05-27-2012, 10:16 PM Thread Starter
 
Join Date: Dec 2011
Location: calgary
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so far so good

i just took my ford ranger for its service check at 8000 km i now have 12000 km.so far so good.i really like this truck.
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post #2 of 16 (permalink) Old 05-28-2012, 05:28 AM
 
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No news is good news. Nice to hear you're enjoying your (trouble free) new Ranger !

801A - 6550 lb bundle of joy
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post #3 of 16 (permalink) Old 05-28-2012, 05:38 AM
 
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??? Were you expecting to have a problem after a properly trained Ford technician worked on your Ford Truck?

2009 Ranger Sport 2WD 4.0L/3.55:1/5spd Bone Stock.
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post #4 of 16 (permalink) Old 05-28-2012, 10:30 AM
 
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Things do break down occasionally or can be defective. My driver's side turn signal flasher needed replacement under warranty....odometer was well under 20,000 km.

Dave

2010 Ford Ranger FX4
Armaguard sprayed on bed liner
Truxedo Low Pro QT tonneau cover
Studded General Altimax Arctic P245/75-16 winter tires on black steelies
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post #5 of 16 (permalink) Old 05-28-2012, 11:07 AM
 
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Quote:
Originally Posted by Maritime Storm View Post
??? Were you expecting to have a problem after a properly trained Ford technician worked on your Ford Truck?
Everyone's human .. I've had many from "properly trained Ford technicians".

From not resetting my oil light, not putting the right mileage on the sticker, taking 4 diagnostics to figure out my fuel sending unit is bad on a <30,000k 2009 f150. Plus more.

Good to hear all is well!


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post #6 of 16 (permalink) Old 06-13-2012, 03:14 PM
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My tranny basically blew apart at about 25000 km, anything is possible.

2008 Ranger XLT 4.0 auto
Levelled, 265/75/16 ProComp Xtreme AT on ProComp wheels, dual exhaust, more to come
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post #7 of 16 (permalink) Old 06-14-2012, 12:32 AM
 
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My tranny basically blew apart at about 25000 km, anything is possible.
Better within warranty, than post warranty.

Dave

2010 Ford Ranger FX4
Armaguard sprayed on bed liner
Truxedo Low Pro QT tonneau cover
Studded General Altimax Arctic P245/75-16 winter tires on black steelies
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post #8 of 16 (permalink) Old 06-14-2012, 05:46 PM
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Better within warranty, than post warranty.

Dave
Very true, but I had quite a fight with the dealership and Ford over getting a replacement vehicle while mine was getting fixed. Apparently if you don't buy the extended warranty you're out of luck - even though the reason I bought new was so that I had something 'reliable' and wouldn't be without.
After fighting with them for 2 days, spreading the word at work with quite a few guys who had recently bought new from Ford, them calling their salesmen with their concerns and wanting to bring their vehicles back (they might have been exaggerating a little), I got a call from one of the managers saying they had a rental waiting for me at Budget.
I was without my Ranger for 3 weeks - they ordered in a whole new tranny instead of fixing it. Without a vehicle I'd be screwed, no bus service to where I work, carpooling not an option, and taxi's would have cost waaay too much.

2008 Ranger XLT 4.0 auto
Levelled, 265/75/16 ProComp Xtreme AT on ProComp wheels, dual exhaust, more to come
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post #9 of 16 (permalink) Old 06-14-2012, 06:17 PM
 
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I must be missing something. They're replacing your transmission under warranty, and rightfully so.

But where does it say they're obliged to provide you with a rental vehicle ?

Ford, and the Ford dealer for that matter, is under no obligation to give you a loaner while they fix the problem under warranty.

Ford's obligation ends with fixing the problem with your vehicle, not making sure you've got a way to work.

You even got a brand new transmission instead of a rebuild.

You should be thanking them for doing you a solid and going above and beyond, instead of bitching about not getting a loaner, like it was your right.

801A - 6550 lb bundle of joy
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post #10 of 16 (permalink) Old 06-14-2012, 06:29 PM
 
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I'm pretty sure most regular warranties don't include providing a replacement vehicle, so by the letter of the contract they're not obligated to provide one.

On the other hand, three weeks is an unreasonable length of time to have to wait for your truck back. You'd think the dealer would have at least volunteered to meet you half way, just in the interest of good customer service.

Glad to hear your persistence paid off. It's too bad you had to pull teeth just to get some reasonable service from your dealer.

If Princess Auto were a real girl, I'd ask her to marry me.
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