Join Date: Jan 2013
Location: midland ontario
The story continues
See my last post for the start of this nightmare.January 29th the dealer called truck is ready. Ford said to replace belt,tensioner,idler.Took truck home,Feb5th the noise is back. Feb6th dealer said they will call Ford again.Feb19th no call from dealer,nothing! 2 weeks!!!! Feb19th go to dealer was told Ford had not called yet!!!!!! Feb21st still no responce from dealer !!!!I had my wife send an email to the owner and salesman.It was not nasty just told them the story and how dissapointed I was in their service. Feb22nd received a call from service manager,they will look after it. Took truck in Sun. Feb24th and left for Mon. morning. I should say this noise only occurs when the temp is below -4celsius .T hey called could not hear noise,picked up truck.March 4th took truck in. It is the power steering pump.March7th picked up truck March14th the noise is still there.The dealer said they will call me.I am waiting for a call. The truck has 3600k on it. This started Jan7th. I am starting to get angry.Over 2 months to get a problem solved I just can not believe this. I will let you know when and if this gets solved. have a good day.
Last edited by bootit; 03-15-2013 at 10:00 AM.